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Opening Hours

Our office hours are 9am - 5pm, Monday to Friday.
Closed for lunch 1pm - 2pm.
Closed on a Wednesday at 1pm.

At weekends, on public holidays and after 5pm on weekdays, tenants will need to contact their landlords for emergency repairs. If our office telephone lines are very busy and you are holding, we will answer your call as soon as we can, but you could try again later.


Useful Numbers

  • NI Water - 08457 440 088
  • NI Electricity (inc Airtricity) - 08457 643 643
  • NI Gas (Phoenix) - 08454 55 55 55

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We have offices at:

225 Antrim Road, Belfast, BT15 2GY & 26 Pump Street, L'Derry, BT48 6JG