About Smartmove Housing

Expanding choice, reducing need, Empowering clients & transforming lives

What we do

The aim of the scheme is to address Housing needs through the use of the Private Rented Sector and to prevent and/or reduce homelessness across Northern Ireland by using good quality, affordable properties.

Smartmove works with vulnerable, low income individuals who do not qualify for Social Housing, to access and maintain a Tenancy within the Private Rented Sector. Tenants will be supported to overcome access barriers by improving their knowledge & skills in locating properties, benefits checks and tenancy sustainment skills, enabling them to take control of their own housing & support needs.

Partners include over 200 landlords', other FHASS support projects, local authorities and external voluntary organisations,

How we do it

Smartmove Housing will:

  • Provide tenants with support to choose a property suitable & affordable for them and their household
  • Help the tenant set up their Rent Account, Housing Benefit/ Universal Credit claim, and know their rights and responsibilities as a tenant
  • Sign post or refer to another service if they need more help or support

Why we dot it

Smartmove Housing has over 20 years experience of working in partnership with private landlords;

  • Providing good quality properties that are affordable and therefore result in sustainable tenancies, which offer a long term housing option to individuals and families in housing need throughout Northern Ireland
  • Promoting the Private Rented Sector as a viable 3rd Housing Option by providing specialist housing advice to our client group and thereby ensuring adequate legislative protection
  • Creating and developing effective partnerships with landlords, statutory and voluntary bodies
  • Protecting the investment potential and reputation of the Private Rented Sector through good practice

Opening Hours

9am - 5pm - Monday to Friday
(closed 1pm on Wednesdays)

Belfast
028 9075 7801
Derry
028 7136 3256
Enniskillen
077 1085 4836

Useful Numbers

At weekends, on public holidays and after 5pm on weekdays, tenants will need to contact their landlords for emergency repairs. If our office telephone lines are very busy and you are holding, we will answer your call as soon as we can, but you could try again later.