Tenant Services Smartmove Housing

What are the benefits of using Smartmove Housing when you are a tenant?

We know that renting privately is not always an option for many people.

Criticisms include it's too expensive, it's not secure, and often that the accommodation offered is to a poor standard. We aim to help you access quality accommodation in the Private Rented Sector and give you support to maintain your tenancy.

Some landlords and agents may refuse Housing Benefit or Universal Credit applicants due to their complex nature and will ask for guarantors

Smartmove will accept these applicants without any need for a guarantor.

Become a tenant with a few easy steps:

  • You are at least 18 years of age
  • You can provide two references
  • You are entitled to Housing Benefit/Universal Credit or can afford the Rental charge
  • You agree to complete an affordability and benefits check
  • Criteria may vary in the future - please check our website for any updates

How to access the service

Please contact any of the numbers/emails below

028 9075 7801
028 7136 3256

An appointment to meet with a Smartmove Housing Officer will be arranged for you. If you qualify for the scheme, your allocated Housing Officer will seek to find you a suitable property

Tenancy Setup Support

How will tenants benefit?

  • Affordable rents and quality properties
  • Access to properties that don't require excessive upfront costs
  • A minimum 12 month Tenancy Agreement and continued support to maintain your tenancy including a payment card to pay any rents easily
  • A benefits entitlement check for you and further assistance with completing Universal Credit / Housing Benefit claims
Tenancy Setup Support

What we ask of you as a tenant

  • That you abide by the terms and conditions of your Tenancy Agreement
  • Co-operate with Smartmove Housing Staff

Useful Downloads

We have a collection of useful downloads to help make the whole process as fast and as easy as possible!